Website Terms and Conditions

1. About these terms

This website is operated by Optimus Investigations Global Ltd (“Optimus”, “we”, “us” or “our”), a UK-based cross-border verification and intelligence firm.

By accessing or using this website, you confirm that you accept these Terms and Conditions. If you do not agree to them, you must not use the website.

2. Using this website

You may use this website for lawful purposes, including learning about our services and submitting a genuine inquiry. You are responsible for ensuring that anyone accessing the website through your internet connection is aware of and complies with these terms.

You must be at least 18 years old or have the authority of an organisation you represent when submitting a professional instruction or inquiry.

3. Services and instructions

Descriptions of services on this website are general information only and do not constitute an offer, guarantee or commitment to accept an instruction.

Before accepting work, we may need to assess:

• The purpose and lawful basis of the requested verification
• The relevant jurisdiction and availability of lawful sources
• Conflicts of interest, risk and compliance requirements
• Timescale, feasibility, fees and required information

No client relationship is created merely by visiting the website, contacting us or submitting an inquiry. An instruction is accepted only when confirmed by us in writing and subject to any applicable engagement terms.

4. Enquiries and information you provide

You confirm that information supplied through this website is accurate to the best of your knowledge and that you are entitled to provide it.

Do not submit unnecessary special-category, criminal-offence or highly sensitive personal data through an initial website inquiry. We will advise on an appropriate secure method if further documents or sensitive information are required.

Submitting an inquiry does not guarantee that we can accept the work, meet a particular deadline or obtain a particular outcome.

5. Acceptable use

You must not use this website:

• For unlawful, fraudulent, deceptive, abusive or harmful activity
• To seek information for harassment, discrimination, intimidation or improper surveillance
• To introduce malware, malicious code or other technically harmful material
• To attempt unauthorised access to the website, server or connected systems
• To scrape, harvest or systematically extract content or personal information
• To impersonate another person or misrepresent your authority or purpose

We may restrict access or decline an inquiry where misuse, illegality or unacceptable risk is suspected.

6. Intellectual property

Unless otherwise stated, we own or are licensed to use the intellectual property rights in this website and its content, including text, branding, graphics, layouts and reports displayed as examples.

You may view and print reasonable extracts for your personal or internal business reference. You must not reproduce, republish, distribute, modify, sell or commercially exploit website content without our prior written permission.

“Optimus Investigations Global Ltd” and associated branding must not be used in a way that suggests endorsement, affiliation or authority without written consent.

7. Reliance on website content

Website content is provided for general information. It is not legal, regulatory, immigration or professional advice and should not be relied upon as a substitute for advice tailored to your circumstances.

Although we take reasonable care, we do not guarantee that all website content is complete, current or free from error. Service availability, legal access to records and investigative feasibility vary by jurisdiction and circumstances.

8. Third-party websites and links

This website may contain links to third-party websites. They are provided for convenience and do not imply approval or endorsement. We do not control and are not responsible for third-party content, availability, security or privacy practices.

9. Privacy and cookies

We process personal data in accordance with applicable UK data protection law, including the UK GDPR and the Data Protection Act 2018. Please read our Privacy Policy for information about how personal data is collected, used and protected.

Our Cookie Policy explains how cookies and similar technologies are used on this website.

10. Website availability and security

We aim to keep the website available and secure, but access is provided on an “as available” basis. We may suspend, withdraw, restrict or change all or part of the website without notice.

We do not guarantee that the website will always be available, uninterrupted, secure or free from bugs or viruses. You are responsible for using appropriate device, browser and security protection.

11. Our liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the extent permitted by law, we will not be liable for loss arising solely from reliance on general website content, inability to access the website, or third-party websites linked from it.

If you use this website for business purposes, we will not be liable for loss of profit, revenue, business, anticipated savings, goodwill, opportunity or any indirect or consequential loss arising from website use.

Liability relating to an accepted professional instruction will be governed by the separate terms applicable to that engagement.

12. Your responsibility

You are responsible for losses reasonably incurred by us as a direct result of your unlawful use of the website, your material breach of these terms, or information you knowingly provide without authority, subject to applicable law.

13. Changes to these terms

We may revise these terms to reflect changes to the website, our services, legal requirements or business practices. Updated terms will be published on this page with a revised effective date. You should review them periodically.

14. General provisions

Severability

If any provision is found unlawful or unenforceable, the remaining provisions will continue in effect.

No waiver

A delay or failure to enforce a right under these terms does not waive that right.

Third-party rights

Unless expressly stated, no person other than you and Optimus has any right to enforce these terms under the Contracts (Rights of Third Parties) Act 1999.

15. Governing law and jurisdiction

These terms, their subject matter and formation are governed by the laws of England and Wales.

If you are acting in the course of business, the courts of England and Wales will have exclusive jurisdiction. If you are a consumer, you may also have rights to bring proceedings in the part of the United Kingdom where you live.